Questions
Frequently asked questions
Do you take my insurance?
I am out of network and do not bill insurance plans, Medicare or Medicaid directly. Some plans pay back part of the cost of psychological testing when you send them an itemized receipt, and some ask for approval first. I can give you the receipt. I can't promise what a plan will pay.
What is a superbill and how do I use it?
A superbill is an itemized receipt that a plan may use to pay you back part of the cost. After the feedback visit I send one to whoever pays, and you send it to your plan. It lists a diagnosis code when the evaluation reaches one, and your plan will see it.
What is a Good Faith Estimate?
If you pay without insurance, you have the right to receive a Good Faith Estimate of the cost of your care before you start. I give you one in writing before the interview. If a bill comes to $400 or more above the estimate, you can dispute it. The estimate is not a contract.
How do fees work, and when will I know mine?
One package fee covers the interview, testing day, scoring, written report and feedback visit. It depends on whether you ask about ADHD, autism or both, and your own fee comes to you in writing before you begin.
Can I use an HSA or FSA card?
Usually, yes. Your plan administrator has the final say, and I can give you an itemized receipt for them.
What happens at the interview?
We spend 60 minutes on your history: school, work, relationships, health, and what made you ask the question now. You fill in a few questionnaires beforehand, and with your permission someone who knows you may be asked to fill in a short form too.
How long does an evaluation take?
From the interview to the feedback visit it usually takes six to eight weeks, most of it scoring and writing. You hear the dates at the interview.
Is an evaluation the same as therapy?
No. An evaluation answers a question about how you think and work, and ends with a written report. It is not therapy, it does not replace therapy, and it is not a treatment plan. If you want therapy, I help you find someone to do it.
Will the report say whether I have ADHD or autism?
The report says whether you meet the criteria for either one, and says so plainly if you do not. It also looks at other explanations that can look similar, such as anxiety, low mood, sleep or a health condition. What it says depends on what I find.
Do you prescribe medication?
No. If the report points toward a conversation about medication, your own doctor or a psychiatrist is the person to have it with. With your written consent I send them a copy.
Can I use the report for work or school?
You own the report, and you decide who gets a copy. Whether an employer or school accepts it is up to them. Tell me at the interview what you may need it for, so it covers it.
Are you licensed where I live?
I am licensed as a psychologist in Arizona only. The interview can be by video if you are in Arizona when we meet. The testing day is in person in Scottsdale. If you live in another state, I can't evaluate you, but I can suggest how to find a psychologist near you.
Do you evaluate children or teens?
No. I evaluate adults, 18 and older. If you are a parent with a question about your child, a pediatrician or a school psychologist can point you to someone who evaluates children.
What is confidential, and what are the limits?
What you tell me and what the testing shows is private, and I share the report only with people you name in writing. The limits are the ones the law sets: a risk of serious harm to you or someone else, or a report the law requires. I explain them at the interview.
What is your cancellation policy?
The testing day is held for you alone, so I ask for 48 hours' notice to move it and 24 hours for the interview and the feedback visit.
What do I do in a crisis?
Call or text 988, the Suicide and Crisis Lifeline, any time. In an emergency, call 911. This practice is not monitored around the clock and does not provide crisis care.
Another question?
Write to me and I will answer within two working days.